Privacy Policy

KTJ Access Scaffolding (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains how we collect, use, share, and safeguard your information through our website: https://www.ktj‑access‑scaffolding.co.uk.

1. Who We Are

Company: KTJ Access Ltd (formerly Safescaff UK Ltd)
Company No.: 13381962
Registered Office:
C/O Xeinadin, First Floor Secure House, Lulworth Close, Chandler's Ford, SO53 3TL, UK

Contact Details:
Phone: 07950 556229
Email: ktjaccessltd@outlook.com
Address: The Oaks, Winchester Rd, Wickham, Fareham, PO17 5HE

2. Information We Collect

• Provided by you: name, company, job title, email, telephone, location, and form submissions.

• Automatically collected: IP address, browser type, device data, and site usage via cookies and analytics tools.

3. How We Use Your Data

We process your information to:

• Respond to enquiries and provide quotes.

• Fulfill service agreements (e.g., scaffolding design, hire, erection).

• Send service updates and industry-related communications where consent is given.

• Improve our website, systems, and services.

• Meet regulatory and legal obligations.

4. Legal Basis for Using Your Data

We rely on one or more of the following:

• Consent (for newsletters or marketing).

• Contractual necessity (to provide services).

• Legal compliance (e.g., accounting, insurance, regulation).

• Legitimate interests (marketing, business improvement, fraud prevention), unless overridden by your rights.

5. Data Sharing

We may disclose your personal data to:

• Service providers (e.g., IT, hosting, insurance) under data processing agreements.

• Legal or regulatory bodies, if required by law.
  We do not sell or rent your data to third parties.

6. Data Retention

We retain your data only as long as necessary for its purpose or to comply with legal requirements. For example:

• Financial and contract records: up to 6 years (Finance Act).

• Enquiry and quotation data: typically up to 2 years unless renewed or extended with consent.

7. Data Security

We implement appropriate technical and organisational measures to keep your information secure, including encrypted storage, limit access to authorised personnel, and regular security reviews.

8. Your Rights

Under UK GDPR, you have rights to:

• Access, correct, or delete your data.

• Restrict or object to processing.

• Receive a copy of data you’ve provided in a portable format.
  To exercise any of these rights, contact: ktjaccessltd@outlook.com.

9. Cookies

We use cookies and analytics to enhance site functionality and performance. You can manage or block cookies via your browser settings. (Consider adding a detailed Cookie Policy.)

10. External Links

We may link to other sites. We’re not responsible for their privacy practices—please review their policies.

11. Policy Updates

This policy may be updated periodically. The “Last Updated” date reflects its current version — please review this page for any changes.

12. Complaints

If you wish to lodge a complaint about our handling of personal data, please contact us at ktjaccessltd@outlook.com. You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.